Cantone Research Inc.’s Business Continuity
Planning
Cantone Research, Inc. has developed a Business
Continuity Plan on how we will respond to events that significantly
disrupt our business. Since the timing and impact of disasters
and disruptions is unpredictable, we will have to be flexible
in responding to actual events as they occur. With that in
mind, we are providing you with this information on our business
continuity plan.
Contacting Us—If after
a significant business disruption you cannot contact us as
you usually do at 888-CANTONE, you should go to our web site
at www.cantone.com.
If you cannot access us through either of those means, you
should contact our clearing firm, First Clearing, LLC at 804-782-3223
or 1-800-727-0304 and www.firstclearingllc.com
for instructions on how it may in the event of a significant
business disruption, provide prompt access to funds and securities,
enter orders and process other trade-related, cash, and security
transfer transactions.
Our Business Continuity Plan—We
plan to quickly recover and resume business operations after
a significant business disruption and respond by safeguarding
our employees and property, making a financial and operational
assessment, protecting the firm’s books and records,
and allowing our customers to transact business. In short,
our business continuity plan is designed to permit our firm
to resume operations as quickly as possible, given the scope
and severity of the significant business disruption.
Our business continuity plan addresses: data
back up and recovery; all mission critical systems; financial
and operational assessments; alternative communications with
customers, employees, and regulators; alternate physical location
of employees; critical supplier, contractor, bank and counter-party
impact; regulatory reporting; and assuring our customers prompt
access to their funds and securities if we are unable to continue
our business.
Our clearing firm, First Clearing, LLC, backs
up our important records in a geographically separate area.
While every emergency situation poses unique problems based
on external factors, such as time of day and the severity
of the disruption, we have been advised by our clearing firm
that its objective is to restore its own operations and be
able to complete existing transactions and accept new transactions
and payments within the time needed for its personnel to reach
its alternate site. Your orders and requests for funds and
securities could be delayed during this period.
Varying Disruptions—Significant
business disruptions can vary in their scope, such as only
our firm, a single building housing our firm, the business
district where our firm is located, the city where we are
located, or the whole region. Within each of these areas,
the severity of the disruption can also vary from minimal
to severe. In a disruption to only our firm or a building
housing our firm, we will transfer our operations to a local
site when needed and expect to recover and resume business
within a few days. In a disruption affecting our business
district, city, or region, we will transfer our operations
to a site outside of the affected area, and recover and resume
business within about one week. In either situation, we plan
to continue in business, transfer operations to our clearing
firm if necessary, and notify you through our web site www.cantone.com
how to contact us. If the significant business disruption
is so severe that it prevents us from remaining in business,
we will assure our customer’s prompt access to their
funds and securities.
For more information—If
you have questions about our business continuity planning,
you can contact us at 888-CAN-TONE. Also, you can visit the
website of our clearing firm, First Clearing, LLC at www.firstclearingllc.com.
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