Cantone Research Inc.’s Business Continuity
Planning
Cantone Research, Inc. has developed a Business Continuity Plan on how we will respond to
events that significantly disrupt our business. Since the timing and impact of disasters and
disruptions is unpredictable, we will have to be flexible in responding to actual events as they
occur. With that in mind, we are providing you with this information on our business continuity
plan.
Contacting Us—If after a significant business disruption you cannot contact us as you usually do
at 888-CANTONE, you should go to our web site at www.cantone.com. If you cannot access us
through either of those means, you should contact our clearing firm, First Clearing, LLC at 877-
496-3223 and
www.firstclearingllc.com
for instructions on how it may in the event of a significant
business disruption, provide prompt access to funds and securities, enter orders and process
other trade-related, cash, and security transfer transactions.
Our Business Continuity Plan—We plan to quickly recover and resume business operations
after a significant business disruption and respond by safeguarding our employees and property,
making a financial and operational assessment, protecting the firm’s books and records, and
allowing our customers to transact business. In short, our business continuity plan is designed to
permit our firm to resume operations as quickly as possible, given the scope and severity of the
significant business disruption.
Our business continuity plan addresses: data back up and recovery; all mission critical systems;
financial and operational assessments; alternative communications with customers, employees,
and regulators; alternate physical location of employees; critical supplier, contractor, bank and
counter-party impact; regulatory reporting; and assuring our customers prompt access to their
funds and securities if we are unable to continue our business.
Our clearing firm, First Clearing, LLC, backs up our important records in a geographically
separate area. While every emergency situation poses unique problems based on external
factors, such as time of day and the severity of the disruption, we have been advised by our
clearing firm that its objective is to restore its own operations and be able to complete existing
transactions and accept new transactions and payments within a timely manner. Your orders and requests for funds and securities could be delayed
during this period.
Varying Disruptions—Significant business disruptions can vary in their scope, such as only our
firm, a single building housing our firm, the business district where our firm is located, the city
where we are located, or the whole region. Within each of these areas, the severity of the
disruption can also vary from minimal to severe. In a disruption to only our firm or a building
housing our firm, we will transfer our operations to a local site when needed and expect to
recover and resume business within a few days. In a disruption affecting our business district,
city, or region, we will transfer our operations to a site outside of the affected area, and recover
and resume business within about one week. In either situation, we plan to continue in business,
transfer operations to our clearing firm if necessary, and notify you through our web site
www.cantone.com how to contact us. If the significant business disruption is so severe that it
prevents us from remaining in business, we will assure our customer’s prompt access to their
funds and securities.
For more information—If
If you have questions about our business continuity planning, you can
contact us at 888-CAN-TONE. Also, you can visit the website of our clearing firm, First Clearing,
LLC at www.firstclearingllc.com
.
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